Printer selection
Choose the right platform, print width, resolution and options for your application.
Ask for a recommendationPrinter services and support
Zebra printer help before, during and after the sale
From choosing the correct printer to troubleshooting equipment already in service, Certified Label Printers provides practical support built around real business use.
How we can help
Support built around the equipment, not a script
Choose the kind of help you need, or send us the details and let us point you in the right direction.
Setup and deployment
Configuration, drivers, networking, calibration and basic deployment planning.
Request setup helpTroubleshooting and repair
Help diagnosing print quality, sensors, media feed, connectivity, printheads and accessories.
Describe the issueParts and components
Help identifying compatible printheads, platen rollers, cards, assemblies and service parts.
Find a partLabels and ribbons
Match materials and ribbon chemistry to the printer, label stock and application.
Ask about suppliesOngoing support
Monthly and annual coverage options for businesses that need continuing access to help.
Discuss coverageNot sure where the problem starts?
Send the model, full part number, error message and a few photos. We will help narrow it down.
Simple process
Get from problem to next step faster
No ticket maze. Start with the facts and build from there.
Step 1
Send the details
Share the printer model, part number, issue, environment and any photos or error messages.
Step 2
We review the situation
We identify likely causes, missing information and the most practical next step.
Step 3
Get a clear recommendation
You receive troubleshooting guidance, parts options, service choices or a replacement recommendation.
Flexible coverage
Choose support that matches your operation
Start as needed, move to annual coverage or use a monthly plan when ongoing access matters.
Plan scope, covered equipment and response expectations are confirmed before purchase. Recurring billing will be enabled when the subscription product is launched.
Pay-as-you-go support
Use support only when you need it
- Remote troubleshooting
- Configuration assistance
- Parts and replacement guidance
Annual support
One predictable annual payment
- Priority remote support
- Configuration assistance
- Preferred service pricing
Monthly support
Lower commitment, billed monthly
- Ongoing remote support
- Flexible monthly billing
- Easy path to expand coverage
Support questions
A few things worth knowing
The fastest answer usually starts with the printer model and a clear description of what is happening.
Contact supportCan you support a printer remotely?
Many configuration, driver, connectivity, calibration and print-quality issues can be reviewed remotely. Physical repairs depend on the model, symptoms, parts and location.
Can you configure a printer before shipment?
Yes, depending on the request. Contact us before ordering with the network, driver, media and application details so the scope can be confirmed.
Do you support printers that were not purchased from you?
Support may be available for existing Zebra printers. Send the model, part number, serial number and issue so we can determine the best path.
What will monthly or annual support cover?
Coverage will depend on the number of printers, models, expected response level and services included. The plan terms will be documented before billing begins.
Get help
Send the printer details and the problem. We will help define the next step.
Include the model, part number, serial number, error message and photos whenever possible.